FAQ

What is vinyl lettering?
What surfaces will vinyl stick to?
How do I install vinyl lettering & graphics?
How soon will I have my lettering or graphic?
Does Words Anywhere have a satisfaction guarantee?
Can I reuse the designs?
Can the designs be used in rooms with high humidity like bathrooms?
Can I use the designs outdoors?
Can the designs be applied to tile?
How long do I need to wait after painting before I apply vinyl lettering?
Can vinyl lettering be cleaned?
Can I order lettering that is over 12.5″ tall?
How is the lettering measured?
Can I get a color sample?
How do I remove the designs?
How can I get a catalog?
I still have questions, where can I get more help?
What is vinyl lettering?
You can think of vinyl lettering and graphics as a special type of sticker.  They are individually cut, thin, self-adhesive and can be applied to most any smooth non-porous surface.  They are literally “paper thin” (approximately 3 mm – about the thickness of 3 coats of latex paint).  Our indoor colors are matte finished and absorb light giving them the finished appearance of an eggshell or satin based paint. Our outdoor vinyl is glossy. Due to the combination of their matte finish and thin profile, once indoor vinyl letters are applied they are virtually indistinguishable from painted on lettering.  The lettering and graphics we sell are individually cut and should not be confused with lettering and graphics that are printed on a thin, transparent (but usually glossy) self-adhesive sheet. We don’t ever recommend applying a transparency to any wall since the “invisible” transparent layer is always clearly visible. Our goal is for our lettering to appear painted on your wall.   top
What surfaces will vinyl stick to?
Our lettering is self-adhesive and will stick for years to nearly any smooth or semi-smooth surface. This includes glass, metal, plastic, fiberglass, vinyl, smooth stone, sanded wood, and latex painted surfaces. If traditionally porous materials are treated with a substance that closes the pores like lacquer, varish, paint, stain, polyurethane, etc. they will generally hold vinyl well.  Vinyl generally works fine with lightly to moderately textured walls, however not on heavily textured walls. At this time we don’t sell vinyl that works on any type of fabrictop
How do I install vinyl lettering & graphics?
Installation is easy and no previous experience is necessary.  We provide detailed installation instructions with each order.  To preview the installation steps please click here.
How soon will I have my lettering or graphic?

production-schedule-1.jpg
top

Does Words Anywhere have a satisfaction guarantee?
If for any reason you are less than completely satisfied with our product, simply return the lettering to us within 30 days of receiving it and we will recut it for you or issue you a refund**.  It’s as simple as that! Maintaining your complete happiness and success as our customer is the only way we can hope to succeed ourselves.**On all refunds we retain a 20% materials & labor fee to help offset the cost of producing your custom order.  We do not resell returned custom lettering so this fee helps to mitigate the loss.   top
Can I reuse the designs?
No, generally our lettering has a one-time use.  When you remove the lettering and graphics they are commonly stretched out in the removal process.  While it may be possible to reposition a small letter or graphic, please keep in mind that each letter is precisely positioned with it’s neighbors through software when we cut it from the vinyl roll.  That positioning is maintained by the mask that is over your lettering when you first receive it.  Once you install your lettering and remove the mask, each letter or graphic sticks to the wall individually.  To remove each individual piece without stretching it, and then to position it in a new location while preserving the original spacing/positioning would be next to impossible.   top
Can the designs be used in rooms with high humidity like bathrooms?
Yes, vinyl lettering and graphics do fine in a humid environment.  The key to their longevity in such an environment is that they are properly installed so that the adhesive forms a solid bond with the surface to which it’s applied.  When applying vinyl the surface needs to be dust and grease free and completely dry.   top
Can I use the designs outdoors?
Yes, we offer outdoor vinyl in 14 colors.  Our outdoor vinyl has a 6 year lifespan out in the elements.  Outdoor vinyl is glossy, which is different than indoor vinyl which is matte.  When you’re choosing color in the design center you can choose from either the “Indoor Vinyl” or “Outdoor Vinyl” tabs.  At this time our pre-design layouts are available in INDOOR vinyl only. So if you order a predesign please know it will be in indoor, matte finished vinyl.  There is no extra charge for outdoor vinyl. Indoor vinyl will actually work outdoors too, but it has a 1-2 year lifespan out in the elements.*** Please be aware that outdoor vinyl has a stronger adhesive than indoor vinyl and it’s not recommended that you apply outdoor vinyl to latex painted walls.  Upon removing it from a latex painted wall you may find it peels off the paint.  Outdoor vinyl is intended to be used on glass, metal, plastic, fiberglass, smooth stone, etc. ***   top
Can the designs be applied to tile?
Yes, as long as the tile is not overly textured.  Slate tiles are generally not very good for vinyl because of excessive roughness/texturing.  Most tile are glazed which seals the tile’s pores.  If you have specialty tile with no glaze then it may not provide a good sticking surface.   top
How long do I need to wait after painting before I apply vinyl lettering?
Our vinyl manufacturer recommends that you wait 3 weeks after painting before applying vinyl lettering.  Even when paint is reasonably dry to the touch, there is still moisture wicking out of it.  Vinyl will not stick well to paint that has not fully cured.  The curing time may be somewhat shorter in drier climates, but no matter where you are we recommend a minimum of 2 weeks curing time.   top
Can vinyl lettering be cleaned?
Yes, vinyl can be cleaned by gently rubbing with a rag dampened with warm water+mild detergent.   top
Can I order lettering that is over 12.5″ tall?
Yes, Lettering taller than 12.5″ can be ordered in the Advanced Design Center. Please be aware that when it arrives the lettering will be broken into two or more separate panels that you slightly overlap at the time you install the lettering.  The process is actually quite simple to get the panels aligned, even for beginners.  Please contact us for more information.   top
How is the lettering measured?
We measure our lettering from the top of the tallest letter in a word or phrase, to the bottom of the lowest descending letter.  This is how the name “Stephanie” would measure at 4″ tall.  Note that the overall height of the lettering is 4″ but the individual letters are proportionally smaller.   top
lettering-height-issues.gif
Can I get a color sample?
Yes, please click on Contact Us to make the request.  Don’t forget to include your (1) physical mailing address and (2) the colors you’d like to receive.  Also, if requested we are glad to mail you a sample word that you can apply to the wall to see how it works.  Please note, we can’t customize the sample word. We will send a random word from our sample word bin.   top
How do I remove the designs?
Removing vinyl lettering is simple. Just grip the edge of a letter and peel up. You can use an exacto blade or tweezers to get an edge up if you can’t get underneath it with your fingernail. The letters peel off just like a sticker. Usually each letter will come off as a single, intact piece (although they aren’t reusable because they typically stretch upon removal).  If the vinyl doesn’t seem to want to come off the wall easily, you can heat them up for a moment using a blowdryer set on “Hot”. This warms and loosens the adhesive. If there is any adhesive residue left behind after removal you can remove it by gently wiping with a cloth and rubbing alcohol.   top
How can I get a catalog?
At this time we don’t offer a physical catalog.  All of our offerings can be viewed on our website.   top
I still have questions, where can I get more help?
We encourage you to contact us with any questions not answered above, or if you require design help. To email us click here, or call us at 303-834-8122.   top